Steve Ritchie is facing one of the biggest challenges of his career as a CEO: he’s going to fix the compromised image that Papa John has recently received. Now that Papa John has recently apologized to its customers and has now shown enough emotional intelligence to deal with the issue logically, Steve Ritchie would now be facing a less stressful work environment.
It’s also important to add here that Steve Ritchie, as Papa John’s new CEO, is doing all that he can to bring in new changes in the policies of the company. The COO is now even bringing in a new set of auditors and outside experts that could help the company get its auditing needs fixed. There are also inclusion practices already ingrained in the company, which can bring about a boost of new reforms that previously were just overlooked. This new change or policy reform would also ensure that Steve Ritchie can better assess the strengths and weaknesses of the company today. Only through such strategy that it can also find, set and adjust company goals to a more realistic set of standards, he added.
Racism and insensitive language would now also be a thing of the past under the leadership of Steve Ritchie. Acts of such tone would not be tolerated in any area or department of the company, and that is final, according to Ritchie’s official statement. As the new leader of Papa John’s, he also added that his new attitude to improving corporate structure would now establish a better pizza company that could employ more people. There are now more than 120,000 corporate and franchise members under Papa John’s. Providing this amount of jobs to the marketplace is one of the feats for the pizza firm that many experts cited.
It should also be added here that the move to embrace more diversity in the company should be continued. Steve Ritchie wants his new policies to reflect the true nature of Papa John’s: a pizza firm that doesn’t discriminate and shows high level of accountability to its customers. The healing and recovery process the firm recently enjoys is an indication that Steve Ritchie Papa John’s aspires to be one of the best leaders or CEOs that can run a multinational firm.